Terms and conditions
Medical Gym Equipment a trusted partnership
When Médical Gym Équipements decided to create an environment dedicated to high-quality fitness, we knew we couldn't do it without the help of our key customers and partners, that is to say you, our sports enthusiasts. and service providers. our goal is to improve your physical well-being. At Médical Gym Équipements, we consider our customers to be essential partners. This partnership also extends to how we process your information. Just as the practice of sport is based on trust, Médical Gym Équipements is committed to cooperating with its customers in matters of data protection.
Registrations and reservations - When you register, we may ask you for personal information such as your name, address, or telephone number. This data is essential to ensure the management of your needs.
**Sports Equipment Purchases** - If you purchase sports equipment from Médical Gym Équipements, we may collect financial information such as your credit card number to process your payment and arrange delivery if necessary.
Protection of private life
At Médical Gym Équipements, the protection of your personal data is fundamental. We do not disclose your personal information to third parties for marketing purposes. We implement security measures to protect your data. In some cases, we may collaborate with other companies to improve our services. For example, a delivery service might require your name and address to deliver your sports equipment. We closely monitor these partners to ensure the security of your data.
**Collection of personal information**
We collect data such as your name, address, date of birth, payment information, purchase history, and other information you choose to share.
Customer accounts and profiles Medical Gym Equipment
You can create an account on the Médical Gym Équipements website to manage your requests. Your account allows you to personalize your sporting experience.
**Collection of personal information from other sources**
Sometimes we may receive information about you from third parties, such as service providers with whom we partner for marketing, payment, delivery, or other activities.
**Use of your personal information**
We use the information you provide to us to manage your requests, personalize your experience, and ensure the security of our facilities. Your data may also be used to inform you of our promotions and news if you wish.
Use of cookies
The MÉdical Gym Équipements website uses cookies to improve your experience by remembering your preferences. If you prefer not to accept cookies, you can disable them in your browser settings.
Contact Medical Gym Equipment
If you would like to update your contact information, remove your name from our mailing list, or have any questions about our privacy policy, please do not hesitate to contact us.
We are here to answer your questions and resolve your issues as quickly as possible.
By using the services of Médical Gym Équipements, you accept the terms of our privacy policy.
Delivery and Return Policy
Delivery
To ensure customer satisfaction, we offer several delivery options:
1. **Home delivery (Small Accessories)**: Once your order has been confirmed by our customer service, we can organize delivery to the address of your choice for small accessories. This option is ideal for small, light weight items.
2. **Relay Points (Large Orders)**: For large orders, we work with wholesale carriers who have relay points in each city. This option is suitable for large orders.
The exact delivery time will be confirmed by our customer service after validation of your order. We strive to deliver to you as quickly as possible so that you can enjoy your sports equipment as quickly as possible.
Return policy
At Médical Gym Équipements, we understand that changes may occur. If you have changed your mind about your purchase, our returns policy offers you the option to return the unused item within 5 days of receipt of your order, in the event of a defect in our products or for valid reasons , we cover the return costs, and otherwise, you bear the return costs.
subject to certain exceptions.
*What you will need to make a return*
- The order receipt.
- Unused items must be returned in their original, unopened packaging.
*Return exceptions*
The following products cannot be refunded or exchanged:
- Great articles without good reasons .
- Custom-made items.
- Products that have been modified or used.
*Refund*
Refunds will be made to the same payment method used for the original purchase.
We reserve the right to refuse a return or exchange if the products do not meet these conditions.
We are here to ensure you have a pleasant experience at Médical Gym Équipements. If you have additional questions about our shipping and returns policy, please do not hesitate to contact our customer service. Your satisfaction is our priority.
Customer service : +212 650757250